Earlier today, on 10 April 2024, the UK Financial Conduct Authority published a press release and Policy Statement, PS24/2, setting out the new rules and guidance which will apply to consumer credit and mortgage firms to support customers in financial difficulity.
The FCA has also published updated finalised guidance, FG24/2, and a press release.
The changes made to both CONC and MCOB by PS24/2, and FG24/2, will come into force on 4 November 2024.
We’ve set out a summary in a one page infographic (if you click the infographic it should be larger):
If you want a PDF copy, please contact your usual contact at Walker Morris LLP.
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