On 4 September 2019, the UK Financial Conduct Authority published a webpage on ‘measuring culture’. This has always been considered to be a difficult topic to measure. But now three researchers at the London School of Economics have published their research suggesting how it can be measured.
The insight raises some interesting thoughts. It is important to remember that it has been published on the FCA’s website. Given culture is so important to the FCA, it’s therefore very likely the FCA will expect firms to give consideration to the researchers’ views and whether firms can manage and measure culture in their businesses.