Earlier today, on 18 May 2020, UK Parliament published HM Treasury’s answer to Dan Carden MP’s written question on debt collection agencies during COVID-19:
“Debt Collection: Coronavirus
To ask the Chancellor of the Exchequer, what steps is he taking to limit enforcement action by debt collection agencies during the COVID019 pandemic.”
HM Treasury’s response is:
“The Government’s priority is to support as many people as possible who have had extreme disruption to their lives as a result of COVID-19. Debt collection firms are regulated by the Financial Conduct Authority (FCA).
The FCA has announced a series of measures to provide consumers with temporary relief if they are facing payment difficulties during the COVID-19 pandemic. This includes requiring firms to provide consumers with 0% interest on the first £500 of an arranged overdraft for three months and allowing consumers either a 3-month payment holiday or to make nominal payments towards credit cards, store cards, catalogue credit and certain personal loan agreements.”