After the UK Financial Conduct Authority introduced temporary guidance to consumer credit firms dealing with certain customers needing COVID-19 related payment holidays on 14 April 2020 (for more, see our earlier post), I’ve produced a one page summary of tips for consumer communications:
If you want a pdf copy of it, please get in touch: russell.kelsall@TLTsolicitors.com.
You must be logged in to post a comment.