{"id":352,"date":"2019-12-19T07:45:00","date_gmt":"2019-12-19T07:45:00","guid":{"rendered":"https:\/\/consumerfinancelaw.co.uk\/wp\/?p=352"},"modified":"2019-12-18T08:08:42","modified_gmt":"2019-12-18T08:08:42","slug":"financial-conduct-authority-imposes-first-fine-on-a-claims-management-company","status":"publish","type":"post","link":"https:\/\/consumerfinancelaw.co.uk\/wp\/2019\/12\/19\/financial-conduct-authority-imposes-first-fine-on-a-claims-management-company\/","title":{"rendered":"Financial Conduct Authority imposes first fine on a claims management company"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.fca.org.uk\/publication\/final-notices\/professional-personal-claims-limited-2019.pdf\">UK Financial Conduct Authority (<strong>FCA<\/strong>) has published a final notice<\/a> fining a claims management firm, Professional Personal Claims Limited (<strong>PPC<\/strong>), \u00a370,000 for misleading information published on its website and in printed materials.&nbsp;<\/p>\n\n\n\n<p>In summary, PPC:<\/p>\n\n\n\n<p>&#8211;  had used the logo of five major banks which the FCA said was likely to mislead its customers into believing they were submitting claims directly to the banks;&nbsp;and<\/p>\n\n\n\n<p>&#8211; was sending generic and factually identical complaints to the banks when evidence specific to each client should have been presented.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.fca.org.uk\/news\/press-releases\/fca-fines-ppc-misleading-consumers-banks-first-cmc-case-closed-regulator\">FCA has also published a press release<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The UK Financial Conduct Authority (FCA) has published a final notice fining a claims management firm, Professional Personal Claims Limited (PPC), \u00a370,000 for misleading information published on its website and in printed materials.&nbsp; In summary, PPC: &#8211; had used the logo of five major banks which the FCA said was likely to mislead its customers &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/consumerfinancelaw.co.uk\/wp\/2019\/12\/19\/financial-conduct-authority-imposes-first-fine-on-a-claims-management-company\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Financial Conduct Authority imposes first fine on a claims management company&#8221;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[50,39,68],"tags":[111],"class_list":["post-352","post","type-post","status-publish","format-standard","hentry","category-cmc","category-enforcement","category-fca","tag-final-notice"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paQZb2-5G","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/posts\/352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/comments?post=352"}],"version-history":[{"count":3,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/posts\/352\/revisions"}],"predecessor-version":[{"id":359,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/posts\/352\/revisions\/359"}],"wp:attachment":[{"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/media?parent=352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/categories?post=352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/consumerfinancelaw.co.uk\/wp\/wp-json\/wp\/v2\/tags?post=352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}